Brave New Work 3. The Right (and Wrong) Ways to Message Change with Deirdre Latour
At Work with The Ready
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Grief and the Failure of a Person
Deirdre Latour: Let's not message big, significant disruptive change with written words and with prerecorded videos. She says the way that people are treated once they're gone is so inhumane. Deirdre: Have systems where you automatically and regularly, transparently communicate about what's changing.
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