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Brave New Work 3. The Right (and Wrong) Ways to Message Change with Deirdre Latour

At Work with The Ready

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Grief and the Failure of a Person

Deirdre Latour: Let's not message big, significant disruptive change with written words and with prerecorded videos. She says the way that people are treated once they're gone is so inhumane. Deirdre: Have systems where you automatically and regularly, transparently communicate about what's changing.

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