The Art of Hospitality in New York City

This week, host Colbert Cannon is joined by iconic restaurateur Danny Meyer, the founder and Executive Chairman of Union Square Hospitality Group behind notable dining concepts including Shake Shack, Union Square Cafe and Gramercy Tavern. Danny shares how a series of people and events, from a discerning uncle who turned Danny away from pursuing law school to a close friend who connected him to his first restaurant job, led him to the business of good food – and even better hospitality. We hear how Danny brings that ethos to every team he leads and shares his tips for creating a company culture of belonging that extends to the customer. We also find out how his groundbreaking, global fast-casual concept Shake Shake started as a hotdog cart in Madison Square Park as part of a broader revitalization plan for the public green space – plus, why fast-casual and Michelin-star restaurants aren’t that different. 

Learn more about Danny Meyer’s tenure at Union Square Hospitality Group here. Watch The Bear, Colbert’s Best Idea for this week, here. And check out Danny’s impromptu recommendation, the Swedish TV seriesThe Restaurant, here.