Eric Resnick – Ski, Golf, and Vacation Investing at KSL (EP.322)
Capital Allocators – Inside the Institutional Investment Industry
Transforming Consumer Experiences in Hospitality
This chapter explores the evolution of consumer expectations in vacation properties, focusing on La Costa Resort's modernization efforts. It discusses strategic investments in amenities, the balance of cost efficiency with guest satisfaction, and unique investment opportunities in both urban hotels and resorts. The chapter emphasizes the importance of tailored experiences, community engagement, and innovative hospitality strategies to create memorable guest interactions.
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