The tension all is trying to navigate is, I think there was just like a fundamental contradiction in the startup mindset and this cognitive dissonance where on the one hand, you have to be incredibly attentive to your problems. And to recognize the myriad ways in which your product totally sucks, right? You know, if you're kind of cheerfully whistling along, kind of Lego movie style, everything is awesome. If you're oblivious to this stuff, you know, obviously reality is going to kind of give you a rude slap in the face pretty quickly. Part of what we're trying to do is to give people kind of acknowledge this tension and to give people structural permission to be extremely critical of

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