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393 Selling Your Expertise by Robert Chen

The Marketing Book Podcast

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How to Find Your Most Profitable Customers

Peter Fader: Figure out who your most profitable customers are. It might not be the one with the most revenue, but that's a big linchpin of determining who you should be going after. "A lot of businesses aren't even measuring," he says; they're just so focused on revenue. The Perfect Close by James Muir is about getting people to stick their neck out along the way and commit together.

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