Kelli - “How do I deal with a communication breakdown?"
Fixable
00:00
The Importance of Transparency in Communication
Francesco: Part of a communication breakdown is that we didn't give the why. Kelly: How do we make sure in a teaming context that when one person says something, everyone hears it? Francis: We want to elevate problems and enjoy the experience of elevating problems because those problems when surfaced are precisely our improvement opportunities. And so it would be super fun to talk to that person.
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