8min chapter

It’s All Your Fault: High Conflict People cover image

Defusing Workplace Drama: Expert Advice for Managing High Conflict Personalities

It’s All Your Fault: High Conflict People

CHAPTER

Enhancing Workplace Behavior Through Coaching Sessions

This chapter delves into the effectiveness of coaching sessions in improving employee behavior and skills, citing a case of a middle manager receiving coaching to address offensive emails sent to her team. It also introduces a new training course, 'New Ways for Work Leaders,' aimed at helping leaders handle high conflict behavior and toxic group dynamics in teams, highlighting the potential positive impact on individuals and organizations.

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