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The Psychology of Complaining and Dissension
Ed Catmull is an award-winning psychologist and author. He has spent his career studying how to solve problems in a creative way. In the past he's been accused of playing psychological tricks on himself when it comes to dealing with people who complain about him or their work. The trick, however, doesn't exist as much as you might think because Ed exemplifies everything that psychologists are supposed to be: humble curious re-thinkers.