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How to Monitor User Feedback on a Daily Basis
I think reading your user feedback, especially your bad reviews every day is a little unhealthy but doing that on a on some cadence to understand what your users are saying qualitatively is really good for your business. I think since we're a subscription product looking at churn is really useful. So seeing what that month to month looks like for the yearly plans how that's how that shaping up. And then if you're a processing system you can look at different items on the income statement,. If it's not in marketing you can see how that's changing what you know where you can do to improve it as a business. Then you can adjust for your doing and marketing so that's looking across the