AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning cover image

Improving Efficiency in Business Communications with Bland AI

AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning

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The Rise of AI in Customer Support: A Double-Edged Sword

This chapter examines how AI is transforming customer support, using a case study of a buy now pay later provider that streamlined operations by reducing its workforce. The discussion highlights the benefits and challenges of AI integration, particularly concerning job security and the future of work.

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