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Week in EdTech 8/13/25: Back-to-School Uncertainty, B2B vs B2C Learning, GPT-5 Backlash, School Choice Surge, Google’s Gemini Power Play, and More! Feat. Evan Harris of Pathos Consulting Group, Becky Keene of AI Optimism & Max Spero of Pangram Labs

Edtech Insiders

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Navigating User Attachment: The Mixed Reception of GPT-5 Rollout

This chapter examines the launch of GPT-5 and the varied responses from users, particularly regarding the new model routing feature. It explores users' emotional connections to their previous models and emphasizes the significance of effective customer service during technological transitions.

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