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Jim Detert: Cultivating your courage

Lancefield on the Line

CHAPTER

How Do You Control Your Emotions?

Jim deadart's new book, The Power of Caring, is published by Simon & Schuster. In it he shares his tips on how to deal with anger and frustration in a professional setting. He says the first step is admitting that you are responsible for your emotional state. Deadart: We all have an ability to recognize our initial flare-ups but can learn to control them.

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