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Jeremy Connell-Waite decodes how to change the world through purpose driven storytelling

Inside Influence

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The Importance of Tactics in Negotiating

The art of a great communicator is to find the black swan or make sure that there aren't any, you know what I mean? Because then we can look at how we drive towards the outcome that we really need for that win-win situation. Chris Voss talks about tactical empathy in his book. It's like this tactical application of emotional intelligence. And he talks about it in his book, never split the difference. So now the pitch that I'm about to give you doesn't apply anymore, because we've got to deal with so the blackswan in the elephants,. The same thing, just the black swans. Now that it's appeared and the black Swan

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