#261 Gary Klein- Deconstructing How Experts Make Decisions
What Got You There with Sean DeLaney
Shadow Box - Do You See Emotion in Learnings?
With shadow box, we see emotion. We see stress when people are stuck and they don't know what they're supposed to do. And we see delight when people figure things out. That's one of the functions of emotion is to a create urgency and create saliency,. It lets us properly value experiences that we've had.
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