How to Use User Interview Transcripts to Improve Usability

User interview transcripts are a really great way to see what kind of content is being searched for. You can also bring in your developers and look at how does the existing data structure work? So if it's a B2B system or like, actually you don't have to be to be able to do this. This also helps you realize some usability issues too, because there shouldn't be depending on your system.