The infrastructure behind a PaaS (Ship It! #108)
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Managing Customer Relationships in Platform as a Service
The chapter explores the internal infrastructure of a Platform as a Service (PaaS) provider, focusing on customer relationships, security measures, multi-tenancy challenges, and customer isolation. It discusses the utilization of Kubernetes clusters, security mechanisms like Docker and SecComp, and control mechanisms through NAT gateways for managing high traffic loads. The conversation also delves into the evolution of cloud computing, emphasizing simplicity in cloud operations, importance of customer feedback, and prioritizing value for customers over infrastructure choices.
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