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18min chapter
Scaling UX Research : Democratization 2.0
UX Cake
Democratizing UX Research: Empowering Team Members
This chapter explores the democratization of UX research within organizations, emphasizing the strategic role of research ops and the inclusion of non-researchers in research activities. It discusses building a comprehensive enablement strategy through initiatives like fire side chats, workshops, and a centralized playbook site to elevate the team's research practice. The importance of maintaining rigor, avoiding bias, and providing proper training for team members to conduct research effectively is highlighted.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode