20VC: Why Seed is Systemically Broken | Why Pricing is Worse Than Ever and There is More Funding Than Ever | Benchmarks for Churn, Retention and Growth Rates - Good vs Great | Why Last Vintage for Private Equity Will Suck with Jason Lemkin
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
Understanding Churn and Retention in Business
This chapter delves into the significance of churn rate and Net Revenue Retention (NRR) for both SMBs and enterprise companies, emphasizing the need for strong retention strategies for sustainable growth. It highlights the complexities of customer acquisition and retention, cautioning against a one-size-fits-all approach to metrics across different business models. The conversation also touches on investment strategies and lessons learned from startups, underscoring the importance of adapting to unique market challenges.
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