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784: How I Went from 200+ Tenant Phone Calls to 1 Per Year Using This “System” w/Pasha Maleknia

BiggerPockets Real Estate Podcast

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How Virtual Assistants Can Help You Solve Problems Quickly

Pasha: I put together a system that is basically the category of the issues that can go wrong in the properties. It says if you have a surge or if you have overloading like electrical and that we categorize it in plumbing area, landscaping area,. Basically handyman stuff, HVAC, things like that. And then at the end, it says like, if none of these remedies work, then you need to contact this person for that issue. Pasha: Our tenants love, like they absolutely love this because they get to solve the problem really fast.

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