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The Role of Inside Sales in Product-Led Growth

ProductLed Podcast

CHAPTER

Using Automation and Light Touch to Increase Customer Retention

i've seen best of breed s m b retention rates through applying a motion like that. Prodical growth is financially efficient, we don't want to ruin it by throwing punchof bodies at it. But i think on tha sort of rationalizing o, how do you put a c s person on a thousand small accounts? It's about having tools an plates to do that at scale. And there's usually a lot of money setting on the table for things like that.

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