13min chapter

Behind the Stays cover image

Unlocking the Secrets of Successful Hospitality Websites: The Blueprint to Building a Brand That Compels Direct Bookings

Behind the Stays

CHAPTER

Importance of Designing a Strong Direct Booking Website

The chapter emphasizes the significance of a well-designed direct booking website as a tool to build trust, credibility, and brand identity in the hospitality industry. It discusses the risks of relying solely on OTAs and the importance of creating a sustainable business focusing on growth and brand building. The challenges of switching PMS for direct booking sites and reducing friction for customers are also explored.

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