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A deep dive into product coaching - Lily and Randy on The Product Experience

The Product Experience

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Coachy - I'm Okay, You're Okay?

I think this kind of like I've had managers before as well that have been great managers, but they have definitely assumed that position of I'm okay and you're not okay. So in that kind of dynamic, the coaching sort of relationship of that sort of manager to team member again might not work. But you're saying that you're always assuming that the coachy has the ability to overcome and you're trying to get there, trying to get them there. Sometimes you have to tell people it's not you. You're okay. It's not that you're failing at this. It's just that the environment is not set up for you to succeed. You're in a bad place

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