I think for quite a few years I had this craving to get out there and do something on my own but didn't quite have a lot of the details or thought maybe I was mistaking that for having more freedom. So much of what you said was a lot of my fears. My interest in customer service or client experience is something that really rolls to the top. And so I think that we complement each other and it's something that we've been wanting to build together as well.

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