How to Respond to Different Voices Disagreement

How should pastors respond when they see different voices disagree then respond? And church members come up to them and say, Hey, pastor, what do we do with the fact that John MacArthur says this and the beat. He says that. Well, I think in both those examples, knowing both those men decently well, let me just speak for John for a moment. I think John and the others behind that statement see the gospel at stake. They don't think that's the intention of a lot of people who would use this language that's concerning them. But therefore they feel compelled to speak. If you have a basically what's going on in disagreement between two folks, get them to talk