Navigating Workplace Communication Challenges

Tough conversations can feel like real-life horror stories—but they don’t have to. In We Need to Talk: A Survival Guide for Tough Conversations, Joshua Graves offers a practical, psychologically grounded toolkit for navigating conflict with clarity and courage. Drawing on insights from neuroscience, psychology, and his own lived experience, Graves explains why our brains react so strongly to tension and conflict—and what we can do about it. Lou and Joshua discuss workplace power dynamics, emotional triggers, and avoidance patterns, showing how even a moment of pause can shift the outcome. Joshua’s advice? Slow down. Breathe. Ask questions that begin with what or how instead of why. And remember, you're allowed to step away and come back—conflict doesn't need to be resolved in the heat of the moment. Whether you're facing pay disputes, boundary violations, or breakdowns in trust, Joshua’s goal isn’t to script your response but to equip you with flexible, self-aware tools you can adapt to your own voice.