HBS Managing the Future of Work cover image

The digital "help wanted" sign. Can AI improve hourly staffing?

HBS Managing the Future of Work

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InstaWork

InstaWork Joe creates a profile using data signals that are predominantly offline today and scattered. After a shift end, the workers and the businesses get to rate each other. The great thing about their profile is they get stronger as they work more jobs as they pick up new skills. There's actually feedback in two directions. Some of it's structured, some of it's unstructured or structured data could be things like did Joe show up in the right attire? Did Joe work reliably?"

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