A Bold Approach to Serious Relationship Marketing

This chapter examines a dating app's innovative marketing strategy that prioritizes serious relationships by redirecting less committed users to competitors. It also delves into the collaboration between marketing and product teams, showcasing unique promotional tactics like a digital billboard on NASDAQ.

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What's the key to creating a viral marketing campaign? Meet Delbert Ty, CMO at Coffee Meets Bagel, a popular dating app that sets itself apart by courting only those interested in serious relationships.

Before joining CmB, Delbert worked as Head of Marketing at Circles.Life - a Singaporean telco - where he grew revenue to 9 figures in 5 years.

And even before that he worked at Procter & Gamble, where he was responsible for such well-known brands as Duracell, Tide & Pantene.

During his time at these companies Delbert has pulled off quite a few hilarious creative marketing campaigns.

Some of them failed, but others brought lots of new customers and tons of brand awareness.

In our interview, we discussed quite a few of Delbert's viral campaigns and tried to deconstruct what made them successful and how you could replicate that success.

In this episode:

(0:00) Intro

(02:17) Three biggest marketing campaigns 

(06:44) Vandalizing a billboard

(11:10) Buying out telco contracts (failed)

(13:10) Coffee Meets Bagel tells users to leave

(16:30) "Free money" from a vending machine

(25:01) The cost (not in $$$) of viral campaigns

(30:10) Courage in viral marketing

(35:43) Setting objectives for viral campaigns

(41:13) Measuring the impact of viral campaigns 

(47:20) When bad ideas are actually good ideas