Managing a Tension or a Problem?

When conflict becomes destructive, that is a personality problem. As a leader, my responsibility is to make sure all the cards are on the table and everybody's voice has been heard. Once we once re amed, you know, identified and named those tensions, when those arise, it takes the edge off the conversation. If a problem continues to surface, that is probably not a problem to be solved, but a tention that needs to be managed.