9min chapter

Behind the Craft cover image

This Framework Will Change How You Think about Your Career | Shishir Mehrotra (Coda)

Behind the Craft

CHAPTER

Empathy and Collaboration in Product Leadership

This chapter explores the crucial role of deep user empathy in resolving customer issues and underscores the importance of selflessness in team environments. It highlights how building trust and effective communication between product managers and engineers can enhance collaboration and lead to better decision-making.

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