As programmers, we know that you can put insane stuff and search for it. But when you were learning, you don't necessarily know, you can just put an error code or other bizarre stuff into Google and get insanely detailed answers. One time I had a friend who had Outlook, like small business edition match with some weird thing on Windows and it like went crazy and lost all of his email. So I just typed Outlook and that thing into Google and bam, there was the exact steps to fix the problem.