The BarberShop with Shantanu cover image

From A Small Town in U.P. To Building Treebo Hotels, Working at McKinsey and Leaving Myntra...

The BarberShop with Shantanu

CHAPTER

Overev, Kapil Chopra's Playbook

"There's a lot to learn on hoteliering, that the incumbents have taught us," he says. "I think we've learned so much from what Kapil Chopra used to talk about." The Overev brand is based on four simple principles: warm welcome, zero defect product, anticipatory service and fond farewell.

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