The Importance of Reliability in Business

2min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

It's built around a system that is designed to reproduce human language. It sometimes will hallucinate not only facts, but actually the supporting documents which supposedly support those facts. If you have a system that's not reliable and not explainable, why use it in business? Because people are already not explainable and not reliable. Right now, I'm not saying AI is anyway sentient alive a person, but it's trained on human thought. And so there's actually real reasons to think of it that way.

Co-host Michael Chui talks with business professor Ethan Mollick. He is an associate professor at the Wharton School at the University of Pennsylvania. Mollick covers topics including the following:

What is generative AI?
How substantial are the performance improvements workers can gain from using generative AI
How to use human management skills to get better results from generative AI
What generative AI means for the future of work and trust
What he learned when he made the use of generative AI mandatory in his classes

See www.mckinsey.com/privacy-policy for privacy information