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4min chapter
Measuring How HR Impacts the Employee Experience with ADP Research Institute Head of Research Marcus Buckingham
Redefining Work
What Hasn't Changed?
In 1999, you wrote a book on manager effectiveness. How has the landscape of work today compared with that in 99? What looks different and what stays the same? The complexity of the world has seemingly turned up to 11," he says. "The role of the manager back then was tremendously important"
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