2min chapter

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops cover image

Playbook for implementing Continuous Discovery with Andy Yeo (Airbyte, Segment)

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

CHAPTER

The Pain Point of Early Stage Organizations

I think we were very quickly starting to lose touch with the day to day of what our users were doing. We did talk to customers, but it was very much on like a one off four certain initiatives. And I think that's the direction that we're trying to as an industry move away from is time in place customer or user research.

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