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Doug Zarkin (Pearle Vision) | Think Small to Win Big

The CMO Podcast

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Eye Care Centers - The Journey of the Eye Care Franchisee

The brand had to get out of the friend zone, he says. The ability to care about the person behind the eyes really fueled the trajectory of this business moving forward. It required us to update the visual language of this business. Why? Because a customer wants service, a patient wants care.

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