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The Evolution of Conversational AI in Retail
The compute power that's inherent in a smartphone today is amazing, right? So that has actually unleashed things that can be done. We looked at this problem from a 2016-2017 timeframe when we were sort of planning something breakthrough in the retail industry. And what we did was we want to figure out how to organize retail data in a way that you can actually have predictive programs and answer questions which category managers were taking weeks to answer.