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Embracing Uncertainty: The Cognitive Dimension with Gary Klein, PhD | Ep 17
No Way Out
Building Confidence in Complexity
Experts don't know how to describe why they're experts, right? Right, exactly. That happens more and more because what makes experts so good is that they've internalized all of these lessons. And they think everybody sees it. They don't even, they're not even aware of what they do. But when we talk about a basketball team or a firefighting squad, I think that's what they're called. Can we take lessons from those domains and apply them to software development and decision making? Is that possible?I think it is. This is one of the things that Eduardo Salas has done with his team steps approach,. He's watched different kinds of teams, extracted
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