KM Trends - Knowledge Management Portal Discussion
Knowledge Cast by Enterprise Knowledge
00:00
How to Design a KAM Portal?
Start with the users first. Figure out what contextualized information they need to perform the action that you want them to perform. Let your data ingestion into the KAM portal be prioritized around the needs of the user. Joe Hilger, Rebecca Wyatt: "To think iteratively. You don't need to solve every use case"
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