Intro

Executive time crunch: If an exec only has five minutes instead of 30, ask, "What’s the one thing you need to hear to earn another meeting with your full attention?" Focus on that.
Lead with a hypothesis: Instead of asking generic discovery questions, start with a hypothesis about their priorities based on research, showing you did your homework.
Decision criteria: Prospects may focus on the wrong decision factors. Share a list of common criteria and ask them to rank their priorities to guide the discussion.
Demo as you go: Don't save all product demos for the end. Show small pieces of the product during the conversation, interspersing discovery throughout.

This chapter explores effective strategies for sales representatives to improve client interactions by clarifying decision-making criteria. Techniques such as prioritizing decision factors, preemptively addressing objections, and using layered questioning are discussed to enhance communication and boost deal closure rates.

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