The Efficient Advisor: Tactical Business Advice for Financial Planners  cover image

270: Transform Your CRM into a Service Powerhouse With Adrian Johnstone

The Efficient Advisor: Tactical Business Advice for Financial Planners

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Navigating Change in Financial Advisory

This chapter reflects on a speaker's journey in the financial services industry and their eventual pivot to technology despite initial reservations. It examines the evolving expectations of consumers amidst rising service demands and the introduction of disruptive forces like robo-advisors. The discussion emphasizes the need for personal connections and empathetic interactions in financial advisory, as advisors adapt to a more collaborative role with their clients.

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