How to Handle Short Notice Hygiene Cancellations

The more responsibility you give your team, the more they own it. I can make a one time exception to keep you in the whitening program, but in the future, you're gonna have to give me 48 hours. If taking away allows that patient or sort of encourage that patient to go somewhere else, then so be it. Let them go clog up another practice schedule. Would you prefer our approach or your VIP list? What a great question. One of the things I love about our listeners, they submit such great questions.