How do you kick off a conversation with someone? It depends on who you're talking to and what the setup is, he says. "Tell me what makes for a really good client" can be as simple as dropping a note on Slack or an email. But it's also true that if you've thought about it and you do some of the exercises that are in the book that will deepen and make more subtle and more nuanced your answers, that's going to make for a better conversation."
Michael Bungay Stanier reveals the simple secret to forging better relationships at work and in life.
— YOU’LL LEARN —
1) The key factor that builds and ruins relationships.
2) The way to mend damaged relationships.
3) The simple question that helps maintain your relationships.
Michael Bungay Stanier helps people know they’re awesome and they’re doing great. He’s best known for The Coaching Habit, the best-selling coaching book of the century and already recognized as a classic. His new book, How to Work with (Almost) Anyone, does what it says on the label. Michael was a Rhodes scholar and dabbles in the ukulele. He’s Australian, and lives in Toronto, Canada.