Navigating AI Accuracy in Legal Aid

Legal tech researchers discuss their recent field study of generative artificial intelligence (AI) for legal aid on Talk Justice. Colleen Chien and Miriam Kim authored a paper on their research, “Generative AI and Legal Aid: Results from a Field Study and 100 Use Cases to Bridge the Access to Justice Gap,” which was published in April. The co-authors wanted to advance the conversation around generative AI for access to justice with data. Bréyon Austin, a participant in the study, also offers her perspective.