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2min chapter
Sustainable Growth: Balancing Expansion with Quality Service
The Property Management Mastermind Show
Improving Quality Service in Property Management Through KPIs and Net Promoter Scores
Exploring the significance of key performance indicators (KPIs) and net promoter scores in property management to drive improvement and success. The chapter references Tony LeBlanc's insights on reengineering KPIs and bonus packages for a positive impact on service quality.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode