On Brand with Nick Westergaard cover image

Game-Changing Brand Strategy with David Aaker

On Brand with Nick Westergaard

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The Value of Social Benefits for Brands

This chapter discusses how social benefits add value to a brand, using examples like the Etsy community and Sephora's successful brand community. It highlights the importance of building a community around a brand for heightened loyalty and mentions the role of humor in brand engagement.

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