6min chapter

Naturalistic Decision Making  cover image

#38: Safety and Human Factors in Healthcare with Terry Fairbanks of MedStar Health

Naturalistic Decision Making

CHAPTER

How Do You Know if Something Winter Didn't Work?

A lot of your early work and research was in the emergency madison, or e m s, setting. So you mention duing the interviews, takeing the pictures, the observations. I'lm wonder if you can talk a bit about either resistance to that kind of approach? Or more the qualitative, naturalistic approach that we talk about in indim. Well, i think i've other cases like that, where you go in thinking people are going to beeal thrilled that you're there,. but they worry because of this fear of exposure of things that we're not really intending to approach.

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