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366: ‘Measure Seven Times, Cut Once’, With Glenn Fleishman

The Talk Show With John Gruber

CHAPTER

Flying Southwest Is Not Like Flying What You Think of as a Budget Airline

Glenn Thrush: Southwest is not like flying what you think of as a budget airline, right? It's different. They have the weird rule that throws everybody off. And they figured out that by doing it that way, they actually fill the plane faster than if there are reserved seats. That was the number one reason why they did it that way.

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