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064. Sandra J. Sucher: Trust - How Companies Build It, Lose It & Regain It

Leading Transformational Change with Tobias Sturesson

CHAPTER

Why Trust Matters for Financial Performance

In many relationships we don't necessarily have that much of a choice. I mean, let's say somebody who struggles with the disease and you are not able to work and you need to get support from the government. That's correct. And businesses, some businesses operate as if they were governments. We want to build organizations and we want to lead in a way that we can be proud of. So trust works on the upside and it works on the downside, right? It hurts you financially either way.

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