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Operating Systems for Building High-Performance Teams with Thanh Pham

Forcing Function Hour

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How Do We Make the Same Mistakes Again?

Any time we finish a sprint, we have a retrospective. We summarize all the lessons we'd learned and all the ways we can make improvements. Every time we start a new sprint, we'll take things from that list and put it into the next print. By the end of the year, have done 24 sprints or so, and we've made 24 times, three or five improvements as a company. And that's like a major change from where we are at the beginning of ear towards the end of season.

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