AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
18min chapter
#191 CEO & Co-Founder Intercom, Eoghan McCabe: Second Beginning
Grit
Navigating Growth and Transformation in Technology Companies
The chapter delves into the challenges faced during the growth of a technology company, emphasizing the importance of maintaining a small company mindset while expanding. The discussion focuses on attracting top talent through a culture of risk-taking and personal connection with the leadership team, highlighting the difference between hired CEOs and founders in driving growth and innovation. The conversation also explores the transformative impact of AI on knowledge work and customer service, showcasing how automation improves efficiency and allows human agents to focus on more creative tasks.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode